FAQs

  • Rentals are 72 hours. If you end up needing longer than this please inquire! We don’t charge if its a day or two past the 72 hours. If you didn’t inquire for longer than 72 hours and item(s) are not returned by the designated time discussed, you may be charged a late fee.

  • Yes! We deliver/setup up to two hours away. The cost of delivery depends on the location. We charge roughly $1 per mile for total delivery and pickup.

    Please refer to our services page or contact to inquire about exact prices for your event and if you need certain items set up! You also have the option to pickup items as well.

    We will schedule pickup/delivery times with you about 10 days before your date! Please give us 72 hours notice if the time we discussed ends up needing to be changed to be sure we can accommodate your needs!

    *Keep in mind if you are picking up items from our storefront that if you are more than 25 minutes late past the discussed pickup time we may have to reschedule the pickup time.

    We have started in the world of styling and are loving it! We are more than happy to help create setups/design with our decor and pieces! We absolutely love to help piece together looks for your important events. We are able to use our pieces and also purchase other items if needed (and we love a budget to work with) to help create magic for your celebration. Please refer to our services page or inquire about prices/questions for this as well.

  • We first have you send us your wishlist of the items you’re wanting to book either through our website using our wishlist feature or sending us a list through DM. Our send wishlist option is super easy!

    You first add items to your shopping cart by clicking on our inventories images, and then add to wishlist. Once you’ve figured out all the items you’re interested in; hit send wishlist. It will then bring you to the submission form. Here you’ll put in your contact info and your event date. Then submit! Once you submit that we will respond to you within 48 hours!

    *A lot of people also just screenshot their list through dm which is great too!

    Once we have confirmed items are available for your date; to then pay the deposit or full amount (its up to you) it is sent to you via email or phone through square. We also will send you our basic rental agreement via email or cell phone to you at this time.

    To officially book we do require a deposit of 50% of the total rental purchase at time of booking. You have until two weeks before your event to pay the remainder. We will hold your date for 2 weeks upon inquiring. After that we cannot guarantee your items to be available on your date without the deposit and signed agreement.

    If you book less than two weeks before your event, we will just send an invoice for the full payment. If the 50% percent down is not an option for you please let us know! We are willing to work with that, we want to make this easy and available for everyone!

    *You can also add items to your invoice anytime + as much as you’d like

  • Once you pay the 50% deposit for booking, that amount is non-refundable. We are flexible in certain circumstances of course! So if there is a situation you’re in please contact us so we can try and help!

    You have until two weeks before your date to cancel any items and get 50% percent of that item(s) amount back. If its less than two weeks the amount is non- refundable as we wont have enough time to guarantee we can rent out the items being canceled. If you rent out an item and decide not to use it, we also cannot refund for that amount.

    We do allow swap out of items after booking. We totally understand that you may change your mind on certain items and want to swap out! We wont charge and will edit the invoice accordingly!

    You also can add as many items to your invoice at any point up until your event date.

**there is no minimum to book with us.

  • If an item is broken, or damaged, depending on how bad it is you may be responsible to pay for those damages. Most times if its minor you wont be liable. We have everyone sign a rental waiver, agreeing that they may be responsible if one of our items is returned with damage. If there are items damaged/broken please let us know right away as we may have that item booked out for an event soon after!

  • We take care of it all! Runners & napkins we wash after use. Just please make sure silverware and plates are scraped and any glasses are empty!

    Rugs we also clean and vacuum! And they can go on dirt, grass, the ground etc.

  • Yes! Anytime! We take private appointments! Please contact us to schedule an appointment. Our address is: 38015 US-26- Sandy, OR in the barn wood building with a black metal roof!

    We are constantly adding things here and there to our inventory! We want to always grow! and adapt! Check here on our website or instagram for the latest updates!

    *Also a glass of champs is always offered when you tour our shop*

  • We do not currently offer bulk discounts. We are priced under the average rental type of company and have made sure to be that way on purpose! We do however offer a 15% off next rental order for any returning customers!

    Also if you send us photos from your event or tag us in them on your social media you do get an extra 10% off! We love seeing what you guys do with our pieces so send or tag away! Once in awhile we may run a special sale so keep your eyes peeled for those!